Marshall S. Rich

Dr Marshall S. Rich | Ep 12

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Digital Mental Health

In this episode, we explore the work of the world of Forensic CyberPsychology. 

This involves understanding cybercriminal behaviour and the cognitive bias and decision-making vulnerabilities of cyber attackers.

Dr. Marshall Rich merges cybersecurity, psychology, and forensics, revealing how attacker behaviour shapes modern cyber threats and defences.

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Dr Marshall S. Rich

Marshall is a Forensic CyberPsychologist has over 30 years of experience in cybersecurity, incident response, and risk management. 

He has served in both military and civilian sectors, blending his expertise in technical defence systems with a deep understanding of human behaviour.

Currently a Senior Expert in Cybersecurity at the United States Institute of Peace, he works at the intersection of peacebuilding and cybersecurity, crafting strategies to counter the ever-evolving cyber threats.

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Watch an interview with Dr Rich and Professor Aiken on Forensic CyberPsychology at Capitol Technology University.

In this episode, we talk about the intersection of Forensic CyberPsychology and Cyber Security. 

Dr. Rich shared how his military experience highlighted the role of human behaviour in cybersecurity. Sophisticated systems can be undermined by human error or psychological manipulation. This realisation led him to earn a PhD in forensic cyberpsychology, where he studies how adversaries exploit cognitive biases to breach systems.

A Multi-Dimensional Approach to Cybersecurity

Dr. Rich advocates for integrating technical defences with insights from cyberpsychology. By understanding the psychology of both attackers and victims, organisations can predict and preempt cyber incidents more effectively. This holistic approach incorporates:

  • Behavioural insights to counter attackers’ tactics.
  • Dynamic training programs tailored to evolving threats.
  • Feedback loops to refine strategies in real time.

Forensic Cyberpsychology in Practice

At USIP, Dr. Rich develops training programs that equip personnel with tools to identify and mitigate cyber risks. He emphasises the importance of understanding the specific threats faced in different global conflict zones, tailoring strategies to local conditions. His predictive algorithms, developed during his PhD, achieve an impressive 70% accuracy in forecasting cyberattacks, allowing his team to focus on high-risk areas.

The Role of AI in Cybersecurity

Dr. Rich explored how AI can enhance both offensive and defensive strategies. While adversaries use AI to scale up attacks, defenders can employ it to predict behaviours and counteract threats proactively. The future of cybersecurity lies in this interplay between AI and human behavioural analysis.

Insights for Aspiring Forensic Cyberpsychologists

For those interested in the field, Dr. Rich recommends a blend of education in psychology or cybersecurity, specialised training in digital forensics and behavioural analysis, and practical experience. Networking and interdisciplinary collaboration are vital to staying ahead in this fast-evolving field.

Recommended Reads:

  • The Cyber Effect by Dr. Mary Aiken – A deep dive into how the digital world shapes human behaviour.
  • Cybersecurity and Cyberwar: What Everyone Needs to Know by P.W. Singer and Allan Friedman – Exploring the intersection of cybersecurity and global conflict.

Marshall’s experience covers a range of skills including the military, academia and working with government organisations.

Dr Marshall S. Rich's Research
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Dr Andrew Campbell Poster

Dr Andrew Campbell | Ep 11

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Digital Mental Health

In this episode, we explore the work the CyberPsychology Research Group at Sydney University are doing in Australia. 

We also dive into gaming and the future of cyberpsychology in industry.

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Dr Andrew Campbell
Associate Professor Andrew Campbell has been researching and teaching in Digital Mental Health, Cyberpsychology and Child, Adolescent and Family Mental Health for over 20 years.
 
He is the Chair of Australia’s first formal Cyberpsychology Research Group located within the research theme of Biomedical Informatics & Digital Health in School of Medical Sciences in the Faculty of Medicine & Health at The University of Sydney.
 
He is the Inaugural Australasian Editor of the journal Cyberpsychology, Behavior and Social Networking and speaks regularly through media and community events about consumer technologies impact on health and wellbeing.

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CyberPsychology Research Group

Drawing on his groundbreaking work in online counselling, gaming, VR therapies, and AI, Andrew shares his journey into cyberpsychology and the pressing issues shaping the field today.

Early Pioneering in Cyberpsychology

  • Unorthodox Beginnings
    Andrew’s fascination with online behaviour began in the late 1990s, before “cyberpsychology” was even recognised. His professors warned that studying psychology on the internet would be career suicide, but Andrew persevered, eventually attracting international experts to support his PhD research.
  • Academic Recognition in Australia
    Despite early scepticism, Andrew was able to launch the first Cyberpsychology Research Group in Australia at the University of Sydney in 2017. It has since expanded rapidly, reflecting a growing acceptance of cyberpsychology’s importance.

Mental Health Services Moving Online

  • Early Online Community Support
    Andrew identified a gap in mental health services: people were already going online for support but lacked professional, structured help. These insights fuelled his research into online counselling and mental health platforms.
  • My Circles Platform for Young People
    In collaboration with Kids Helpline, Andrew’s team developed My Circles, a tailored social media platform providing safe, counsellor-moderated communities for adolescents and young adults. They offer groups focusing on depression, anxiety, substance misuse, LGBTQ+ issues, and more—creating a vital space for kids in remote regions or those lacking local mental health resources.

Screen Time vs. Meaningful Engagement

  • Moving Beyond ‘Hours Online’
    Andrew argues that the concept of “screen time” is too simplistic—time spent online can be highly beneficial if it fosters creativity, learning, community, or mental well-being. Instead of dwelling on a fixed limit of two hours a day, families should focus on what kids are doing, why, and how it makes them feel.
  • Four Pillars of Digital Activity
    Andrew worked with HP on a tool called ‘Reflect’, which tracks online use in four categories:
    1. Productivity (work, school, organisation)
    2. Creativity/Leisure (gaming, content creation, music)
    3. Health & Well-Being (exercise apps, lifestyle research)
    4. Social Connection (family chats, genuine community)
      By visualising online activity, individuals can see whether they’re achieving balance or slipping into excessive use.

Gaming, VR, and ‘Moral Panic’

  • Debunking ‘Gaming Disorder’ Myths
    While excessive gaming can contribute to mental health problems like depression or social withdrawal, Andrew cautions that gaming alone seldom causes these issues. Often, underlying personal or environmental stressors lead to unhealthy gaming patterns.
  • Virtual Reality Interventions
    Andrew’s team explores VR in mental health contexts, including PTSD and anxiety treatments for veterans and calming interventions in emergency rooms. There’s also potential for VR to support older adults in aged-care settings, helping with social connectivity and cognitive stimulation.

Fostering Healthy Digital Citizenship

  • Signs of Problematic Use
    Social disengagement, sleep disruption, and aggression are key indicators that a child’s gaming habits might be becoming harmful. Andrew emphasises early intervention, empathetic communication, and professional help where necessary.
  • Parent–Child Dialogue
    Rather than banning devices outright, parents should show genuine interest in the games their children enjoy, understand the motivations behind gaming, and work together on finding a healthy balance.

The Future of Cyberpsychology

  • Broad Industry Applications
    The next wave of cyberpsychology is poised to affect every sector—from corporate environments and engineering firms to health care and education—wherever humans interact with digital systems.
  • AI, Deepfakes, and Misinformation
    Andrew highlights the dangers of AI-driven deception and the urgent need for critical-thinking skills in navigating misinformation. Cyberpsychologists will play an increasingly important role in helping organisations design ethical systems and educate the public.

Key Takeaways

  1. Cyberpsychology Has Real-World Impact: Once dismissed, the field now addresses crucial societal challenges, from rural healthcare to youth mental health.
  2. ‘Screen Time’ Is Outdated: Focus on meaningful engagement, not just hours spent online.
  3. Gaming Isn’t the Enemy: Underlying social, emotional, or mental issues usually fuel ‘excessive use’.
  4. Parents Should Engage, Not Just Restrict: Effective strategies involve understanding what children gain from gaming or social media.
  5. Ethics and Critical Thinking Matter: With AI and deepfakes on the rise, learning to identify misinformation is vital for safeguarding ourselves and our communities.

Final Thoughts
Andrew Campbell’s passion for cyberpsychology shines through in his drive to blend academic rigour with practical, real-world solutions. From providing remote mental health support to investigating AI ethics and scam prevention, his work underscores the value of keeping people at the centre of all digital innovation.

Dr Andrew Campbell's Research and Publications

Source (and more details available): Dr Campbell’s Profile at the University of Sydney.

Books

  • Using technologies safely and effectively to promote young people’s wellbeing: A better practice guide for services. 
  • Psychology and Life 
  • PHE1IDH Individual Determinants of Health. 
  • Psychology and Life: Australian Edition. 

Book Chapters

  • Communicating Electronically with Adolescents. [More Information]
  • Online Social Networking and the Experience of Cyber-Bullying. [More Information]
  • The effect of e-health contents on health science students’ attitude toward the efficiency of health ICT in care provision. [More Information]
  • Game-based learning: Current research in games for health, a focus on biofeedback video games as treatement for AD/HD. [More Information]
  • Healthy Connections: Online Social Networks and Their Potential for Peer Support. 
  • Online Social Networking Amongst Teens: Friend or Foe? [More Information]

 Journals

  • Exploring Discussions About Virtual Reality on Twitter to Inform Brain Injury Rehabilitation: [More Information]
  • Health Professionals’ Use of Online Communities for Interprofessional Peer Education. [More Information]
  • The Reel Health Care Professionals of Instagram. [More Information]
  • Increasing Access to Mental Health Services: Videogame Players’ Perspectives. [More Information]
  • Mental Health Help-Seeking Behavior of Male Video Game Players [More Information]
  • Speech-Language Pathologists’ Views of Using Virtual Reality for Managing Cognitive-Communication Disorders Following Traumatic Brain Injury. [More Information]
  • Exploring the use of virtual reality to manage distress in adolescent patients in emergency departments. [More Information]
  • Online Group Counseling for Young People Through a Customized Social Networking Platform: Phase 2 of Kids Helpline Circles. [More Information]
  • A comparison design study of feedback modalities to support deep breathing whilst performing work tasks. [More Information]
  • A National Survey of Children’s Experiences of Parental Separation and Support Needs in Australia. [More Information]
  • Effectiveness of virtual reality interventions for adolescent patients in hospital settings. [More Information]
  • Psychoeducational social anxiety mobile apps. [More Information]
  • BRecommendations for the Design and Implementation of Virtual Reality for Acquired Brain Injury Rehabilitation. [More Information]
  • The Use of Virtual Reality for Managing Psychological Distress in Adolescents. [More Information]
  • A scoping review identifying the need for quality research on the use of virtual reality in workplace settings for stress management. [More Information]
  • Social Media Use by Young People Living in Conflict-Affected Regions of Myanmar. [More Information]
  • A Customized Social Network Platform (Kids Helpline Circles) for Delivering Group Counseling to Young People Experiencing Family Discord That Impacts Their Well-Being [More Information]
  • Augmented Experiences: Investigating the Feasibility of Virtual Reality as Part of a Workplace Wellbeing Intervention. [More Information]
  • Internet-Delivered Acceptance and Commitment Therapy for Anxiety Treatment: [More Information]
  • Social Connection and Online Engagement: Insights From Interviews With Users of a Mental Health Online Forum. [More Information]
  • A Preliminary Understanding of Search Words used by Children, Teenagers and Young Adults in Seeking information about Depression and Anxiety Online. [More Information]
  • RDigital Health in Melanoma Posttreatment Care in Rural and Remote Australia. [More Information]
  • Representation of Women in Video Games. [More Information]
  • The Use of Social Networking Sites in Mental Health Interventions for Young People. [More Information]
  • Development and evaluation of an online acceptance and commitment therapy program for anxiety: Phase I iterative design. [More Information]
  • Virtual World Interview Skills Training for Students Studying Health Professions. [More Information]
  • Facebook as a Recruitment Tool for Adolescent Health Research. [More Information]
  • Using Facebook to deliver a social norm intervention to reduce problem drinking at university. [More Information]
  • ‘Off your Face(book)’: Alcohol in online social identity construction and its relation to problem drinking in university students. [More Information]
  • Comparing online and offline self-disclosure. [More Information]
  • “I did not realize so many options are available”: Cognitive authority, emerging adults, and e-mental health. [More Information]
  • Comparative randomised trial of an online cognitive-behavioural therapy program and an online support group for depression and anxiety.  
  • Understanding e-mental health resources: Personality, awareness, utilization, and effectiveness of e-mental health resources amongst youth. [More Information]
  • The Use of Computerized Self-Help Packages to Treat Adolescent Depression and Anxiety. [More Information]
  • Ageing, social capital and the Internet: Findings from an exploratory study of Australian ‘silver surfers’. [More Information]
  • Biofeedback video games to teach ADHD children relaxation skills to help manage symptoms. 
  • Can children with AD/HD learn relaxation and breathing techniques through biofeedback video games? 
  • Internet use and loneliness in older adults. [More Information]
  • Perceptions and behaviour of access of the Internet: A study of women attending a breast screening service in Sydney, Australia. [More Information]
  • Internet Use by the Socially Fearful: Addiction or Therapy? [More Information]
  • Stress and Psychological Well-Being among Allied Health Professionals. [More Information]

 Conferences

  • Understanding the First Person Experience of Walking Mindfulness Meditation Facilitated by EEG Modulated Interactive Soundscape. [More Information]
  • An Interactive Soundscape to Assist Group Walking Mindfulness Meditation. [More Information]
  • Mediscape: Preliminary Design Guidelines for Interactive Rhythmic Soundscapes for Entraining Novice Mindfulness Meditators. [More Information]
  • Sounds in the Moment: Designing an Interactive EEG Nature Soundscape for Novice Mindfulness Meditators. [More Information]
  • Online communication in different contexts: Social and eHealth Disclosures. 
  • Virtual world interview skills training for Health Professionals. 

Report

  • Evaluation of SANE Australia Thriving Communities project: The University of Sydney. 

 Research Reports

  • Mobile Myanmar: The Impact of Social Media on Youth Living in Conflict-Affected Regions of Myanmar.
  • A National Online Survey about Children’s Experiences of Parental Separation.
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Dr Paul Marsden poster

Dr Paul Marsden | Ep 10

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The Human-AI Interaction

In this episode, we explore AI, Positive Psychology, Digital Wellbeing and technology.

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Dr Paul Marsden

Paul is a Chartered psychologist specialising in consumer behaviour, wellbeing and technology. He is a university lecturer at UAL and a consultant consumer psychologist with Brand Genetics.

Paul believes that the biggest digital disruption is the one happening in our heads, as technology transforms our identity, experiences and relationships. He helps businesses understand how this digital disruption influences consumer needs, motivations and behaviour.

He lectures on consumer trends and consumer psychology at the business school of the London College of Fashion, where he also researches the phenomenon of “enclothed cognition” – the psychological impact of our clothes on how we think.

He co-founded Brainjuicer PLC (now System1 Group), a research company that uses online psychological techniques to understand consumers.

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In today’s episode of Confessions of a CyberPsychologist, YouTube Link, I chat with Dr Paul Marsden about the intersection of technology, well-being, and AI-driven futures. From his early fascination with Blade Runner to developing AI “co-workers” for businesses, Paul offers an inspiring take on how technology can be harnessed for positive change.

Growing up with Cyberpunk Influences

Paul’s childhood fascination with Blade Runner ignited his interest in synthetic humans and the blurred boundaries between human and artificial intelligence. This early inspiration spurred him on to do a PhD and eventually co-found Brain Juicer (now System1), a research agency based on word-association techniques.

Positive Psychology and the ARC of Happiness

He underlines the importance of positive psychology, highlighting self-determination theory—specifically the ARC model (Autonomy, Relatedness, and Competence)—as a guiding principle:

  • Autonomy: We thrive when we feel in control of our choices, whether online or offline.
  • Relatedness: Connection to others—be it through social media, communities, or shared experiences—bolsters our well-being.
  • Competence: Feeling capable and “savvy” boosts happiness and encourages repeat engagement in both digital and consumer spaces.

He points out how brands and technology platforms that support these three needs often inspire loyalty, promote well-being, and turn user satisfaction into sustainable profitability.

AI for Well-Being and Business

We talk about the potential of AI assistants—like “Mia” or “Lexi”—that can be given specialised skills and even distinct personalities. In business contexts, these AI “co-workers” not only handle routine tasks (filling forms, summarising documents, analysing data) but also provide empathetic support to employees. By tailoring AI with human-like qualities and memory, users build genuine rapport with their digital counterparts.

He also discusses AI’s capacity to democratise therapy by offering empathetic conversations and personalised mental health support, particularly in a world where counselling resources are stretched. AI’s potential to reduce barriers—such as cost, stigma, and lack of local services—could open mental health support to a far wider population.

Debunking the Doom and Gloom

From I am Gen Z (a documentary highlighting the digital anxieties of Gen Z) to the ongoing debate between Elon Musk’s AI pessimism and Mark Zuckerberg’s optimism, Paul emphasises a balanced view. He sees technology not as inherently harmful but as a tool whose impact depends on how it is used—and crucially, whether it displaces activities that meet our innate ARC needs. He also stresses that regulatory or institutional fears shouldn’t block everyday people from accessing the transformative possibilities of AI.

Looking Ahead

Cyberpsychology is evolving beyond its traditional focus on social media, cyberbullying, and online risks. The rise of AI offers a reset moment: a chance to embrace an applied, more positive strand of cyberpsychology that explores how humans and machines can co-create value, enhance well-being, and tackle real-world challenges.

Key Takeaways:

  1. ARC Model – A simple but powerful framework for designing technology and consumer experiences that promote happiness and loyalty.
  2. Empathy in AI – Human-like AI can boost productivity and provide meaningful emotional support, reshaping how we work and care for each other.
  3. Digital Literacy – Embracing AI across education and business is crucial; we risk falling behind if we ban or overly restrict these tools.
  4. Positive Outlook – Technology reflects our choices and motivations; focusing on the good it can do encourages innovation and shared prosperity.

Recommended Reading

  • Anything by William Gibson (who coined “cyberspace”)
  • Without Miracles by Gary Cziko
  • Darwin’s Dangerous Idea by Daniel Dennett

By shifting our lens towards the potential for well-being, AI, and positive psychology, we can steer cyberpsychology from a “doom and gloom” narrative to one centred on thriving, innovation, and meaningful human connections.

Acronyms:

AI: Artificial Intelligence

LLM: Large Language Model

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Chelsea Gault Poster

Chelsea Gault | Ep 9

Watch or listen:
The Psychology of Online Gaming and Personality Type.

In this episode, we explore the psychology of Personality, Archetypes and Self-Perception in online video game playing.  

We chat about her research into Player Archetypes (the different roles players take on while gaming), how players may become disinhibited while they game, and how choosing a specific avatar can change a gamer’s perception of themselves. 

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Chelsea Gault

Chelsea is a full time Cyberpsychology PhD student at the University of Buckingham.

She works at Virtual Reality Experiences as a researcher, supporting the evaluation and development of a range of VR assessment and training modules. She also tests the use of VR for team building and group assessment – supported by empirical evaluation and research.

Is is also as a part-time hourly paid lecturer at the University of Huddersfield – lecturing in a variety of Psychology related subjects, – both at Undergraduate and Postgraduate level.

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Chelsea shares her cyberpsychology journey that underpins her passion for gaming and competitive e-sports. We cover:

Chelsea’s Background and Passion for Gaming:

  • Chelsea’s early love for gaming inspired her academic pursuits, blending her passion with research in psychology.
  • She detailed her transition from counselling to cyberpsychology, spurred by her curiosity about how gaming affects reaction times and behaviour.

Esports and Gender Inclusivity:

  • Chelsea explains the world of esports—competitive electronic gaming—and its growing prominence globally.
  • As a top-ranked player and the first female president of her university’s esports society, she highlighted the challenges of gender stereotypes in gaming and her role in breaking barriers.

Academic Insights into Gaming Behaviour:

  • From her undergraduate dissertation to her Master’s research, Chelsea explored how gaming genres and player archetypes influence behaviour. Her findings exposed limitations in categorising gamers solely by genres or archetypes.
  • Her PhD seeks to develop a trait-based approach to understanding gamer behaviour, moving beyond traditional categorisations.

The Proteus Effect and Online Disinhibition:

  • Chelsea described how in-game avatars influence behaviour (the Proteus Effect) and the impact of online anonymity on self-expression.
  • She noted that while gaming allows individuals to explore aspects of their identity, the real-world effects are typically short-term.

Gaming Myths Debunked:

  • Addressing misconceptions, Chelsea refuted the stereotype that gaming leads to aggression or social withdrawal. Research shows gamers often excel academically and develop robust social connections through gaming.
  • She stressed the importance of recognising gaming as a social and rewarding activity when balanced with offline responsibilities.

Parenting in a Digital Era:

  • Chelsea provided practical advice for parents, emphasising communication, understanding the games their children play, and fostering a balanced relationship with technology.
  • She highlighted the need for parents to help children build offline connections and monitor for signs of excessive gaming.

Cybersecurity and Online Safety:

  • Tips included using two-factor authentication, separating personal and gaming emails, and educating children about the risks of sharing personal information online.

Future of Cyberpsychology:

  • Chelsea’s work aims to reshape how we understand gaming and its psychological impacts. Her research challenges the sensationalist narratives often propagated by the media, advocating for a nuanced, evidence-based perspective.

This episode offers a thought-provoking dive into the intersection of gaming and psychology, shedding light on the benefits of gaming and the importance of informed, empathetic discussions around the topic. 

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Ep 8 Todd Fletcher and Dr Chris Fullwood

Todd Fletcher and Dr Chris Fullwood | Ep 8

Watch or listen:
The Psychology of CyberSecurity Professionals.

Why do cybersecurity professionals either blatantly or subconsciously disregard standard cybersecurity protocols?

In this episode, we explore how personality and psychology shape cybersecurity roles and how human factors drive defences, risk, and burnout in the digital world.

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Todd Fletcher

Todd Fletcher: Cyberpsychology PhD student exploring the psychology of cybersecurity professionals, with a rich background spanning IT, networking, and cybersecurity engineering.

Visit Todd’s research and personal website.

Dr Chris Fullwood

Dr. Chris Forwood: Senior Lecturer in Psychology at Birmingham City University and co-author of the Oxford Handbook on Cyberpsychology.

Read more about Chris and his research and watch his podcast episode on how we present ourselves online.

This episode delves deeply into the intersection of psychology and cybersecurity, providing invaluable insights for professionals, students, and parents alike. Whether you’re exploring the field or safeguarding your digital presence, understanding the human element in technology is more crucial than ever.

Cyberpsychology vs Cybersecurity:

  • Cyberpsychology: Broad discipline examining human interaction with technology, from motivations to behavioural impacts.
  • Cybersecurity: Primarily technical but deeply intertwined with human psychology, focusing on protecting systems and data while understanding user behaviours and vulnerabilities.

Todd’s Research Journey:

  • Motivation: Todd’s curiosity about the psychological factors influencing cybersecurity professionals.
  • Current Focus: Examining how personality traits, organisational culture, and cognitive behaviours affect decision-making and security compliance among professionals.
  • Goal: Developing a “Security Acceptance Model” to better integrate human psychology into cybersecurity practices.

Insights on Personality and Cybersecurity:

  • Certain traits, such as curiosityopenness to new experiences, and conscientiousness, correlate with success in cybersecurity.
  • Traits like impulsivity and risk-taking can increase susceptibility to breaches, such as falling for phishing scams.

Human Factor in Security:

  • Cybersecurity breaches are often linked to human errors rather than technical failures.
  • Stress, burnout, and cognitive overload significantly impact professionals’ effectiveness and decision-making.

Challenges in the Cybersecurity Profession:

  • High burnout rates due to long hours, constant upskilling demands, and pressure to safeguard against evolving threats.
  • Lack of leadership support and understanding of cybersecurity risks within organisations.

Youth and Cybersecurity:

  • Encouraging curiosity in technology while guiding ethical practices is vital for fostering a positive interest in cybersecurity.
  • Parents should foster open communication and maintain awareness of their children’s online activities to prevent malicious influences.

Pathways into Cybersecurity:

  • Multiple routes include certifications, college degrees, and self-learning. Key attributes for success are curiosity, continual learning, and networking with industry professionals.

Favourite Cyberpsychology Resource:

  • Oxford Handbook of Cyberpsychology: A foundational text that explores the interplay of human behaviour and digital technology.
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Cath Knibbs EP7

Catherine Knibbs | Ep 7

Watch or listen:
The Psychology of Cyber Trauma, Online Harm, Gaming and Digital Connection.

Cath Nibbs explores online harms, reveals tech’s effect on child behaviour, and offers insight into safer digital interactions, healthy relationships, and solutions, spotlighting digital well-being.

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Cath Knibbs

Cath Nibbs is a cyber trauma expert (amongst adults and children), human behaviour technologist, therapist, podcaster, TEDx speaker, global educator, and prolific author.

Cath’s focus lies at the intersection of online harms, psychotherapy, and how our relationships with technology affect our wellbeing.

She is currently studying towards a PhD. 

The Scope of Cyber Trauma

Cath highlighted her decade-long research into how children experience and process online harms. From witnessing violent or inappropriate content to grappling with social media anxieties, her work unpacks the complex psychological impacts of digital spaces and includes articles, books and developing online content to help others understand online trauma.

Key insights include:

  • Desensitisation or Adaptation? Children and adults may not always recognise how online content affects them emotionally and neurologically.
  • The Role of Technology in Relationships: Cath describes technology as a “relationship provocateur” that can alter how we connect with others and ourselves, potentially redefining attachment dynamics.

Books and Educational Work

Cath’s books delve into technology’s influence on human behaviour. Her forthcoming book, Managing Your Gaming and Social Media Habits, explores why we engage with technology the way we do and how to foster healthier, more intentional digital habits. She also addresses the common misconception that social media is for girls and gaming is for boys, offering nuanced insights into how different people use technology.

Cyber Trauma Therapy and Education

In her private practice, Cath works with children and families affected by online harms, often those from vulnerable backgrounds. She uses innovative approaches like gaming therapy to understand children’s inner worlds, showing how their gaming strategies reflect their real-life coping mechanisms.

She also educates therapists, social workers, and parents on navigating the digital landscape safely. Her aim is to replace fear-driven, authoritarian approaches with informed, supportive guidance.

The Bigger Picture

Cath advocates for a balanced perspective on technology. While recognising its potential for harm, she stresses that tech itself is not inherently bad—it’s human behaviour that shapes its outcomes. Her work encourages critical thinking, nuanced discussions, and better public understanding of these issues.

Where to Find Cath’s Work

Cath’s podcast, The Cyber Synapse, offers deep dives into topics like AI in therapy and data security. Her TEDx talk, The Real Social Dilemma, provides an eye-opening perspective on how technology impacts relationships. You can also find her books, videos, podcast (The Cyber Synapse Podcast) and training resources on her website.

This conversation was a profound reminder of the complex interplay between technology and human psychology. Cath’s work is a call to action for us all to engage more thoughtfully with our digital tools, ensuring they empower rather than harm.

Get in touch with Cath if you would like help around online trauma.

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Soon to be Published
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Ep5 CoaC

Drs Fiona Clements, Lisa Orchard and Darren Chadwick | Ep 5

Watch or listen:
Digital Inclusion for those with Intellectual Disabilities

This episode explores cyberbullying and victimisation among individuals with mild to moderate intellectual disabilities, highlighting research on digital inclusion, online risks, and the importance of tailored support systems.

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Dr Lisa J Orchard

Social media usage and the resulting impact – including the role of technology within infant feeding decisions.

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Dr Darren Chadwick

Cyberbullying and victimisation amongst those with mild to moderate intellectual disabilities.

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Dr Fiona Clements

Lived experience research with adults with developmental disabilities and their carers - specifically around CyberPsychology.

This episode explores the intersection of intellectual disabilities. cyberbullying, and victimisation with Fiona Clemmons, Lisa Orchard, and Darren Chadwick—researchers and practitioners with a wealth of experience in cyberpsychology, intellectual disabilities, and digital inclusion:

Meet Our Guests

  • Fiona Clemmons: A counselling psychologist working with the NHS in eating disorder services, Fiona has a personal connection to intellectual disability through her family, which inspires her research on digital inclusion and cyberbullying.
  • Lisa Orchard: A senior lecturer and co-lead of the Cyberpsychology Research at Wolverhampton University (CREW), Lisa’s journey into cyberpsychology began with studying online communication and how social media shapes human behaviour.
  • Darren Chadwick: A researcher and advocate for individuals with intellectual disabilities, His work focuses on digital inclusion and how online communities can empower people with learning disabilities.

Key Discussion Points

Understanding Cyberbullying
Cyberbullying is more than just a generic term—it encompasses specific behaviours like harassment, flaming, impersonation, and exclusion. Fiona’s research identified harassment as the most common type experienced by individuals with intellectual disabilities, yet newer forms like ‘griefing’ and shaming are underexplored.

Online Risks for Vulnerable Groups

  • Content Risks: Exposure to harmful material (e.g., violence, hate speech).
  • Contact Risks: Negative interactions with others, such as cyberbullying or grooming.
  • Conduct Risks: Harmful actions initiated by the user, like flaming or sharing harmful content.
    These categories frame how researchers assess risks for those with intellectual disabilities.

Digital Inclusion Matters

Darren highlighted the importance of ensuring that individuals with intellectual disabilities have access to technology and the internet. With the right support, they can navigate risks, build resilience, and experience the benefits of digital connectivity.

Fiona’s Groundbreaking Research

  • Explores the unique ways people with intellectual disabilities experience cyberbullying.
  • Highlights the need for interventions that balance safety with empowerment, helping individuals build digital literacy and independence.
  • The findings stress the need for tailored support systems and informed policies to bridge gaps in digital access, especially as online services grow increasingly essential.

Global and Future Challenges
Darren underscored the double disadvantage faced by older adults with intellectual disabilities, a group often excluded from research and support networks. He also highlighted the need for global research into technology use in underserved regions.

Broader Reflections

  • Cyberpsychology as a Growing Field: Cyberpsychology intersects with social media, gaming, digital risks, and online behaviour, making it a versatile and exciting area of study.
  • Opportunities for Research: The field offers endless avenues for exploration, from understanding online harassment to the digital inclusion of marginalised groups.

This episode explorse how technology can empower or harm—and how we can all work towards a more inclusive digital future.

The favourite CyberPsychology book

* Darren: Applied Cyberpsychology

* Lisa: So, You’ve Been Publicly Shamed

* Fiona: The Oxford Handbook of Cyberpsychology

Podcast Transcript

(Transcript generated directly from podcast audio using TurboScribe, and not manually corrected for transcribing errors).

Welcome to Confessions of a Cyberpsychologist. Today I’m chatting with Fiona Clemmons, Lisa Orchard and Darren Chadwick on victimization and cyber bullying amongst those with mild to moderate intellectual disabilities. Welcome Fiona, Darren and Lisa.

It’s a delight to have you on board. Thank you for inviting me. Happy to be here.

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FionaClementsIDphoto 2

Dr Fiona Clements

Dr Fiona Clements works with adults with eating disorders in the UK National Health Service (NHS).

In this episode, Fiona tells us about:

00:49 Her background and what she is doing now in the NHS. Starting a Doctorate in CyberPsychology looking at digital inclusion specifically in intellectual disabilities.

09:00 Fiona’s Doctorate journey, what got her started, what a Doctorate involves, what she focussed on, how that links into the article that was published, and what it is like to finish and the impact of the doctoral research.

13:32 What started the project that brought Fiona into the process of the Doctoral research.

15:53 The different types of Cyberbullying. The negative online interactions of: online content, online contact, online conduct and online contract risks.

20:17 The gap in knowledge that the research was trying to address. The different types and definitions of cyberbullying. How cyberbullying differs from offline bullying.

24:05 Harassment as the most common experience of cyberbullying amongst those with intellectual disabilities.

25:48 The impact of age on the type of cyberbullying that takes place and the lack of cyber related research amongst older adults who have intellectual disabilities.

28:17 The definition and examples of online harassment, how that differs from flaming and how the online cyberbullying relates to offline bullying. The increased proliferation of gadgets since Covid, and the similarity of technology use between those with and without intellectual disabilities.

31:49 Practical applications of research around the different types of cyberbullying amongst those with intellectual disabilities. Insights that facilitate the development of interventions to support people, so they are able to independently use technology and understanding what support is needed to navigate online risks and decision making that happens online.

37:17 Additional findings due to be published on ways to support those with intellectual disability who may be exposed to online risks. Inequalities amongst those with eating disorders and focussing on 3rd wave (compassion focussed) interventions and accessibility to this treatment.

50:23 The self-stigmatisation of cyberbullying linked to self-esteem. The differences in the type risks in relation to self-stigma and self vs others blaming.

52:23 Media’s sensationalising of academic research in a way that spreads misinformation and negative social narratives – to push their own agenda. The responsibility of academics to get research findings into the public domain in an understandable way and having to correct misinformation.

Counselling Psychologist (DCounsPsy)

Fiona’s Doctorate is from the University of Wolverhampton. Her MSc in Health Psychology at the University of Surrey.

She continues to be passionate about lived experience research with adults with developmental disabilities and their carers; specifically in the areas of cyberpsychology and health psychology.

Connect:
Explore her up-to-date research
Recommended Reading:

The Oxford Handbook of Cyberpsychology.

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EP4 Raakesh Kriplani

Prof. Dr. Raakesh Kriplani | Ep 4

Watch or listen:
The Work of CyberPsychology in India.

Prof. Dr. Raakesh Kriplani (in India) works alongside government institutions and the Rashtriya Raksha University to train the next generation of CyberPsychologists in India. We talk about how effective robotic, and AI mental health counselling therapy is and what influences children’s digital technology behaviour.

Connect with the guests
Prof. Dr Raakesh Kriplani

Prof. Dr Raakesh Kriplani is a pioneering CyberPsychologist in Pacific Asia, working in therapy, security and training.

Find out more about the work he does on the CIIPS website.

Rashtriya Raksha University:

In this episode, we speak with Professor Rakesh Kriplani, a leading cyberpsychologist in Asia-Pacific and the director of the Cosmic Integrated Institute of Psychology and Security (CIPS). Professor Kriplani shared his remarkable journey from a background in traditional psychology and medicine to becoming a pioneer in CyberPsychology.

A Unique Path to Cyberpsychology
Professor Kriplani’s journey began with a desire to bridge the gap between medical and psychological understanding. His early career involved working in pharmaceutical companies and medical colleges, fostering an eclectic approach to psychology. His fascination with the burgeoning digital world led him to envision the potential of online counselling as far back as 2008, long before it gained mainstream traction.

Building a Digital Ecosystem for Mental Health
Professor Kriplani’s efforts have culminated in the creation of a comprehensive ecosystem addressing digital wellness and CyberPsychology. Key initiatives include:

  • Digital Wellness Workshops: With a commitment to deliver 900 workshops annually in schools, these sessions focus on the science behind digital behaviours, addiction, and neurological impacts.
  • Training Cyberpsychologists: Through certificate and diploma courses, CIPS is equipping a new generation of professionals with the skills to address cyber addiction, digital counselling, and cyber security.
  • Digital Rehab Centre: Set to launch on a 20-acre island in Goa, India, this initiative will focus on combating mobile addiction through immersive, tech-free experiences.

Cybersecurity and Radicalisation
Professor Kriplani also highlighted the broader applications of Cyberpsychology, particularly in addressing global challenges such as cyberterrorism, radicalisation, and misinformation. His work with India’s Ministry of Home Affairs and international organisations reflects a growing recognition of cyberpsychology’s potential to enhance both national security and societal well-being.

The Role of AI in Mental Health
A particularly exciting development is the integration of robotics and AI in mental health. Professor Kriplani is pioneering India’s first robotic counselling centre, which leverages AI to provide unbiased, stigma-free counselling. While acknowledging the limitations of AI in addressing complex emotional needs, he emphasises its suitability for issues like mild trauma, relationships, and teen counselling.

Challenges and Vision
Despite his significant achievements, Professor Kriplani candidly discussed the challenges of scaling Cyberpsychology, including a lack of funding and trained professionals. His ultimate vision is to make Cyberpsychology as globally recognised as yoga, positioning India as a leader in this transformative field.

Join the Movement
Professor Kriplani’s work underscores the urgent need for global collaboration in Cyberpsychology. Whether you’re an educator, policymaker, or tech enthusiast, there’s a role for everyone in building a healthier digital future.

Recommended Reading:

Wired for Wellness, provides practical insights for parents, teachers, and students to navigate the digital world.

Podcast Transcript

(Transcript generated directly from podcast audio using TurboScribe, and not manually corrected for transcribing errors).

Welcome to Confessions of a Cyberpsychologist. Today I’m chatting with Professor Rakesh Kriplani who is a pioneer cyberpsychologist in Asia-Pacific and director of the Cosmic Integrated Institute of Psychology and Security which we’re going to find out more about later. Thank you for joining us today Rakesh.

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Nicola Fox. Hamilton

Dr Nicola Fox Hamilton | Ep 3

Watch or listen:
How We Present Ourselves Online: Dating, Relationships and Attraction.

Dr Nicola Fox-Hamilton discusses her journey into cyberpsychology, from a career in graphic and web design to becoming a full-time academic.

We explore her research on online behaviour – particularly online dating and how online relationships have changed over time.

We also discuss how her Audible book aims to debunk myths about digital life.

Connect with the guests
Dr Nicola Fox Hamilton

Dr Nicola Fox Hamilton specialises in online dating and relationships, and attraction.

Nicola is a renowned Cyberpsychology Researcher, Lecturer, and Programme Chair at IADT in Ireland.

For speaking engagements, media appearances visit her website, or find her on LinkedIn.

Connect on Social Media :

IADT (Ireland)

Dr Nicola Fox Hamilton is a cyberpsychology researcher, lecturer & Programme Chair at IADT.

In this episode of Confessions of a CyberPsychologist, I chat to Nicola about her journey to Cyberpsychology, how the 2008 economic crash in Ireland pivoted her into pursue a master’s degree in Cyberpsychology – which led her to completing a PhD.

She shared how her unique background in design has influenced her research and informs her ability to communicate research effectively. We also talk about:

The World of Online Dating:
Nicola’s research focuses is online dating, how we judge other’s personality from their online profile in addition to research, how we present ourselves online through our dating profiles the challenges of building genuine connections through dating profiles. Her research focus. Key insights include:

  • The difficulty of expressing personality within limited character counts on profiles.
  • A fascinating contrast in how Irish and American men construct dating profiles.
  • The gamification of dating apps like Tinder, which transformed online dating into a mainstream activity, especially among younger generations.
  • The cultural perception of online dating has changed in the last decade, especially since the launch of Tinder and the 2020 Lockdowns – specifically the hyper-personal communication that didn’t always translate into offline compatibility.

Her Teaching and Programme Development at IADT:
Nicola oversees Ireland’s master’s programme in Cyberpsychology. She highlighted the available Masters programmes and what CyberPsychology educational opportunities IADT offers – both this year and future academic years, in person and online: the Cyberpsychology certificate and 2-year part-time Masters and what criteria are required for each to be considered for entry into the IADT programmes.

Work outside the University:

The talks, webinars, seminars and media interviews she has done and is available to do and how to get in touch with her if you would like her to talk about a specific topic in CyberPsychology.

Her Audible Book and Media Work:
Nicola’s audiobook, The Psychology of Online Behaviour (Audible Only),  is an accessible introduction to cyberpsychology, tackling misconceptions about technology’s impact on behaviour.

She reflects on how her book and media engagements aim to dispel myths and the moral panic and narratives being pushed by some mass media and provide a balanced perspective on issues like social media, gaming, and screen time. She also reflects on the role cognitive bias plays in media consumption.

Upcoming Podcast and Future Endeavours:
The podcast she is planning, alongside a colleague – due to launch in the summer of 2024. The podcast will delve deeper into cyberpsychology topics. With a conversational format, the they will explore the psychological mechanisms behind our online behaviours and discuss cutting-edge research.

Key Takeaways:

  • Online dating has evolved from a “desperate” measure to an engaging, gamified experience, but challenges persist in accurately perceiving others online.
  • Cyberpsychology bridges the gap between online and offline worlds, emphasising that our online interactions are simply extensions of ourselves.
  • Education about technology’s impacts, especially for parents and educators, is crucial to balancing risks with opportunities.
Recommended Reading:
Dr Nicola Fox Hamilton's Research and Publications

Talks and Workshops

Dr Fox Hamilton is available for media interviews key note speeches, talks, workshops, lectures and panel discussions.

Previous Podcasts

Bright Club Ireland 26th October 2021.

Podcast Transcript

(Transcript generated directly from podcast audio using TurboScribe, and not manually corrected for transcribing errors).

Welcome to Confessions of a Cyberpsychologist. Today I’m chatting with Dr. Nicola Fox-Hamilton, who is a Cyberpsychology Researcher, Lecturer and Programme Chair at IADT in Ireland. She’s also a media expert and a speaker specialising in cyberpsychology issues.

Welcome Nicola, delighted to have you on board.

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