Research featured here relates specifically to the use of technology by ‘knowledge workers’ (i.e. those who use technology to produce knowledge-based assets).
The research studies below highlight, in one way or another, the impact and implication of when, why and how technology is used to ‘work and play’ – from a psychological and behavioural perspective.
Technology, Mind and Behaviour Journal (American Psychology Association Open Access Journal) has joined the Science Open Platform.
- Always On, Always Available: Working Parent’s use of business and personal technology during private hours, and the impact of e-communication overload on stress and anxiety and perceived burnout (2021). This research is an MSc quantitative study carried out during Lockdown 1.0 (Spring and early Summer of 2020) with knowledge worker parents, investigating their use of digital media during private time.
- Making Time Off Predictable – and Required (2009): an article, based on four years of study with the Boston Consulting Group, published In the Harvard Business Review. The researchers found that “when the assumption that everyone needs to be always available was collectively challenged, not only could individuals take time off, but their work actually benefited”.
- The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals (2013): this research is widely cited by those in the field of human-technology behaviour. It notes how giving professional knowledge workers autonomy in what work they conduct during private time increases, rather than reduces the amount of time they actually spend working after hours.
- Technological Tethering, Digital Natives, and Challenges in the Work-Family Interface (2020): This Canadian based research investigates the correlation between the increased work-based expectations to be constantly available through technological means.